What is ?
Customised membership to enjoy abundant privileges
How to become member?
For details, please contact our staff in store or call our hotline at 2281 8888.
Check your membership privileges
eCard, Membership Tier & Expiry Date
Rewards & Offers
What offers are SmarTone Plus members entitled to?
How do I qualify for SmarTone Plus - PriorityPlusTM / PriorityPlusTM Premium membership?
Simply subscribe, or renew designated SmarTone mobile service plans using a personal account and HKID card, or accumulate Eligible Spend* (indicated below) in the past 12 months to start enjoying your membership:
- PriorityPlus™ requires Eligible Spend of $5000 and above
- Priority Plus Premium™ requires Eligible Spend of $9000 and above
* "Eligible Spend" means the spending calculated based on monthly mobile service charges; excluding deposit, any prepayment rebates or waiver of prepayment, donation, penalty and any other designated chargers. SmarTone reserves the right of final decisions.
For details, visit: https://www.s-rewards.hk/english/terms-and-conditions.pdf
How do I find out my membership tier?
Simply log in to the SmarTone CARE App or access “My Account” on the SmarTone website to check your membership tier.
How do I get my SmarTone Plus membership eCard?
You can get your membership eCard by logging in to the SmarTone CARE App.
Can I redeem Birthday Celebrations offer with the birthday card? How to redeem?
PriorityPlus™ /PriorityPlus™ Premium members will receive a birthday card mailed by SmarTone Plus within their birth month. This card cannot be used to redeem birthday privilege. To enjoy your preferred birthday privilege, simply log in to the SmarTone CARE App, select and redeem.
Can I cancel or exchange my offer redemptions?
Offers cannot be cancelled or exchanged once redeemed.
Which hotline should I call to inquire about the SmarTone Plus membership program?
You can call the SmarTone Plus 24-hour hotline at +852 2880 2688.
SmarTone Plus - PriorityPlus™ /PriorityPlus™ Premium members can also contact our Customer Service Officer at the SmarTone Plus 24-hour dedicated service hotline +852 2281 8833. Both numbers are overseas toll-free.